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Support & Refunds
Need help with a machine? Fill out the form and we'll take care of it.
Support and refund requests are reviewed by Instant Hit LLC. Submitting a request does not guarantee a refund. Refunds may require verification of the transaction, machine issue, location, date/time, and amount charged. Bar staff are not responsible for machine refunds, support, restocking, or maintenance.
Some products sold through Instant Hit machines may be restricted to customers 21+. Age verification is handled at the machine before restricted products are dispensed.