Instant Hit

We're Here to Help

Support & Refunds

Need help with a machine? Fill out the form and we'll take care of it.

Having trouble with a vend?

If you were charged and an item did not dispense, or if you need help with the machine, please contact Instant Hit LLC directly. Venue staff are not responsible for refunds or machine support.

419-455-6874instanthitllc@gmail.com
Support and refund requests are reviewed by Instant Hit LLC. Submitting a request does not guarantee a refund. Refunds may require verification of the transaction, machine issue, location, date/time, and amount charged. Venue staff are not responsible for machine refunds, support, restocking, or maintenance.

Some products sold through Instant Hit machines may be restricted to customers 21+. Age verification is handled at the machine before restricted products are dispensed.

Optional — this can help us locate the transaction faster.

By submitting this form, you agree that Instant Hit LLC may contact you by call or text about your support or refund request. Message and data rates may apply.